Effective Date: October 2, 2026
Last Updated: October 2, 2026

These Terms of Service (“Terms”) govern your use of the website, communications, online services, and messaging services provided by Impact Lightscapes LLC, doing business as Impact Lightscapes & Outdoor Audio (“Impact Lightscapes,” “we,” “us,” or “our”).

By using our website, submitting a request, scheduling services, or communicating with us through our online systems, you acknowledge these Terms.

Impact Lightscapes LLC
d/b/a Impact Lightscapes & Outdoor Audio
456 Cornelia St
Freeport, FL 32439

Main Phone: (850) 333-5828
SMS/Text: (850) 757-8952
Email: info@impactlightscapes.com

Our website and online systems may allow customers and prospective customers to:

• Request information
• Request estimates or consultations
• Request or schedule services
• Communicate with our team
• Communicate with an AI-assisted receptionist
• Review project or service information
• Receive estimates and proposals
• Receive invoices and payment information
• Communicate by email or text message

Information provided through these services should be accurate and current.

Information provided on our website is general information and does not constitute a binding estimate, proposal, or contract unless expressly identified as such.

Specific project pricing, scope of work, materials, payment schedules, warranties, exclusions, and other project terms may be governed by a separate estimate, proposal, contract, work order, or other agreement.

If a project-specific agreement conflicts with these general Terms regarding the particular service or project, the project-specific agreement will generally control with respect to that conflict.

Impact Lightscapes LLC operates a business text-messaging program using our dedicated SMS number:

(850) 757-8952

Customers who provide their mobile number and consent to text messaging may receive messages related to their interactions with Impact Lightscapes.

Messages may include:

• Responses to inquiries
• Appointment confirmations
• Appointment reminders
• Scheduling and rescheduling notifications
• Technician or crew arrival updates
• Estimates and proposal notifications
• Project updates
• Service notifications
• Invoice and payment reminders
• Customer-support communications
• Follow-up messages
• Promotional or marketing communications when appropriate consent has been provided or when otherwise permitted by law

Message frequency varies depending upon your requests, appointments, projects, services, and interactions with Impact Lightscapes.

Message and data rates may apply. Your mobile carrier's standard messaging and data charges may apply to messages sent or received.

Impact Lightscapes is not responsible for charges imposed by your wireless carrier.

You may cancel SMS messages at any time by replying STOP to (850) 757-8952.

After you send STOP, your opt-out request will be processed and messages covered by that request will cease, except for messages that may be legally permitted or necessary to confirm or administer your request.

If you later wish to resume eligible SMS communications, you may contact us or use an available opt-in method. Where supported, texting START may restore messaging.

For assistance with our messaging program:

Reply HELP to (850) 757-8952, or contact us at:

Phone: (850) 333-5828
Email: info@impactlightscapes.com

By providing your mobile telephone number through an applicable opt-in process, you consent to receive text messages from Impact Lightscapes LLC consistent with the consent you provide.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

You represent that you are the subscriber or customary user of the telephone number you provide or otherwise have authority to consent to messages at that number.

If your mobile number changes or is reassigned, please notify us.

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your wireless service provider and network operator.

Information collected through our SMS program is handled in accordance with our Privacy Policy.

Mobile telephone numbers, SMS opt-in information, and text-messaging consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to service providers that support our messaging and business systems when necessary to deliver communications and operate services on our behalf.

Our collection and use of personal information is governed by the Impact Lightscapes LLC Privacy Policy.

The Privacy Policy is available through the Privacy Policy link on our website.

Impact Lightscapes may use automated or AI-assisted technology to help respond to customer inquiries, collect information, facilitate scheduling, provide general information, or route requests.

Automated responses are provided for convenience and may not account for every circumstance.

Customers may contact Impact Lightscapes directly at (850) 333-5828 or info@impactlightscapes.com when additional assistance is required.

We may use third-party providers to support website operation, scheduling, communications, payment processing, customer relationship management, and other business functions.

Use of certain third-party features may also be subject to the provider's applicable terms and privacy practices.

You agree not to misuse our website or communications systems, attempt unauthorized access, interfere with system operation, transmit malicious software, impersonate another person, submit knowingly false information, or use our systems for unlawful purposes.

We make reasonable efforts to maintain accurate website information, but website content may contain errors or become outdated.

Product availability, services, specifications, pricing, promotions, and other information may change without notice unless governed by an existing written agreement.

Unless otherwise stated, website content, business materials, graphics, photographs, text, logos, designs, and other materials owned by Impact Lightscapes may not be reproduced, distributed, or commercially used without authorization, except as permitted by applicable law.

Third-party names, trademarks, and materials remain the property of their respective owners.

Our website and general online information are provided for informational and business-communication purposes.

To the extent permitted by applicable law, we do not warrant that our website or electronic communications will always be uninterrupted, error-free, or free from harmful components.

Nothing in these Terms eliminates rights or remedies that cannot legally be waived.

Impact Lightscapes may update these Terms periodically to reflect changes to our services, technology, business practices, or applicable requirements.

The “Last Updated” date at the top of this page will indicate the most recent revision.

Questions regarding these Terms or our SMS messaging program may be directed to:

Impact Lightscapes LLC
d/b/a Impact Lightscapes & Outdoor Audio
456 Cornelia St
Freeport, FL 32439

Phone: (850) 333-5828
SMS/Text: (850) 757-8952
Email: info@impactlightscapes.com